Our Refund Policy
We want you to shop with confidence. If something isn't right, we'll make it right — fast.
🛡️ 30-day money-back guarantee on all new subscriptions — no questions asked.
What we promise
30-Day Guarantee
Not happy with a subscription? Contact us within 30 days of your first charge and we'll refund it — no questions asked.
Easy Cancellation
Cancel anytime in one click from your account page. No phone calls, no retention flows, no hassle.
Fast Turnaround
Approved refunds are returned to your original payment method within 5–10 business days.
Real Support
Email us at majorturkey82@gmail.com and a real person will respond within 1 business day.
What's covered
Eligible for refund
- First-time subscription charge — refundable within 30 days
- Duplicate charges caused by a billing error
- Charges after a confirmed cancellation
- Service outages lasting more than 72 consecutive hours
Not eligible for refund
- Renewal charges after the 30-day new-subscriber window
- Partial months or unused days in a billing period
- Wholesale and RC physical product sales — all sales final (damaged/wrong item: contact us within 14 days)
- Clara app — refundable within 14 days only if the app will not install or will not open the form on Android 8+; once the form opens, delivery is complete
- Promo codes or affiliate commissions already paid out
How to request a refund
Just send us an email — no forms, no phone trees. Include your account email and a one-line description of the issue.
Email majorturkey82@gmail.comWe respond within 1 business day. Refunds processed within 3 business days of approval.
Common questions
How do I request a refund?
Email majorturkey82@gmail.com with your account email and a brief description. We'll confirm receipt within 1 business day and process eligible refunds within 3 business days.
I forgot to cancel before my renewal. Can I get a refund?
We understand — life happens. If you contact us within 7 days of an unwanted renewal charge and haven't used the subscription features during that period, we'll review it on a case-by-case basis and typically issue a courtesy refund.
What about physical products from the shop?
Products sold through our wholesale shop are fulfilled by third-party suppliers. All one-time product sales are final. If an item arrives damaged or significantly different from its description, contact us within 14 days and we'll work with the supplier to make it right.
What is the refund policy for Clara?
Clara is a $2.95 one-time digital download — not a subscription. If the app will not install or will not open the form on Android 8 or newer, email majorturkey82@gmail.com within 14 days of the charge for a full refund. Once the form opens, the download has been delivered. A post you want written differently is not a failed delivery.
How long does a refund take to appear?
Once approved, refunds are issued within 3 business days on our end. Depending on your bank or card issuer, it may take an additional 5–10 business days to appear on your statement.
Do you offer prorated refunds for cancellations mid-cycle?
We don't prorate subscription periods — you keep full access through the end of your paid billing period when you cancel. The 30-day money-back guarantee applies to your first charge only.
Statutory rights. If you are located in the EU, UK, or another jurisdiction that grants statutory consumer refund rights, those rights are not affected by this policy and take precedence where applicable.